THE WOODLANDS, TX, August 02, 2022 – Workforce stability, consistency, and
reliability are the hallmarks of an excellent ERP software provider. Global Shop
Solutions, a leading provider of ERP software for manufacturers in nearly 30 industries,
is proud to celebrate 10 years of dedicated service from Michelle Brown, Project
Manager for the company’s U.K. office.
Brown launched her career as an ERP specialist working for an aerospace company in
the U.S. where she implemented Global Shop Solutions’ ERP software and oversaw its
use and development for three years. When she decided to move back to her native
country, Global Shop Solutions hired her to launch their new U.K. operations, which
also serves Ireland, Europe and Africa. She soon began overseeing implementations for
new customers and quickly advanced to operations consultant and project manager.
Brown also led the way in building an international team with the experience, expertise
and knowledge to support customers in Global Shops Solutions’ growing European
markets.
“Michelle is a perfect fit for our U.K. operations because she knows our ERP system
inside and out,” says Dusty Alexander, President and CEO of Global Shop Solutions.
“She’s an expert in manufacturing, quality, implementation, sales, customer care, and
much more. Her friendly smile and ‘get it done’ attitude make her a favorite of
customers and employees. And she listens to customers in a way that makes them feel
heard and appreciated. We knew we were getting someone special when we hired
Michelle, but she has exceeded our expectations.”
As U.K. Project Manager, Brown oversees new ERP implementation strategies,
schedules training for new customers, assists with change management, and works
closely with new customers to ensure a successful ERP implementation. With current
customers, she performs operational checks and assists them in implementing more
sophisticated ERP capabilities to continuously improve their manufacturing and
increase ROI.
“I love working at Global Shop Solutions because I get to help people see the
advantages of switching from a cumbersome system that encourages bad practices to
one that encourages simplified processes and cost effectiveness,” says Brown. “Many
of our new customers are using ERP for the first time, and guiding them through a
successful implementation is challenging and rewarding. My favorite part is seeing the
expressions on the faces of shop floor and front office workers as they start using ERP
and see how much easier ERP will make their lives.”
About Global Shop Solutions
We simplify your manufacturing.™ Global Shop Solutions ERP software provides the
applications needed to deliver a quality part on time, every time from quote to cash and
everything in between including shop management, scheduling, inventory, accounting,
quality control, CRM and 25 more. Available in the cloud or on premise, our
manufacturing customers benefit from real-time inventory accuracy, improved on-time
delivery, lower administrative costs, increased sales and improved customer service.
Headquarters in The Woodlands, Texas includes a state-of-the-art R&D facility and
Global Shop Solutions training center. Through its offices in the U.S., Mexico,
Indonesia, Singapore, Australia, New Zealand and the United Kingdom, the company
supports thousands of manufacturing facilities in over 25 countries and nearly 30 industries. For more information please visit globalshopsolutions.com.
